WHAT? IS VEDME
Vedme.com is India's leading online destination for diamond jewellery and solitaires that showcases excellent craftsmanship with strikingly exquisite designs. We aim to make Jewellery & Solitaire shopping a pleasurable experience for our customers. We focus on designing timeless jewellery that brings out your best and remains close to your heart.
Vedme.com, as a brand always strives to achieve the highest level of customer satisfaction which reflects in our policies like easy returns, free shipping, BIS Hallmark, 100% certified jewellery, life-time exchange, best & transparent prices and utmost by unique designs.
We are in jewellery business since 1905 named Mukhlal Shah Jewellers in Bakurgunj Patna ,a name epitomizing quality trust and value so Vedme.com is a trusted name for quality diamonds and fine jewellery and popular across the globe for its exceptional product quality, high ethical standards and excellent services Since the Vedme.com team given an experience in jewellery manufacturing and trading of over 100 years, Vedme.com team visualized the jewellery market scenario a decade ahead and came up with the online selling jewellery platform
The leading brand in the precious Metal Industry, Vedme.com has constantly vowed the fashion conscious clients in India. The finest range of traditional and modern Jewellery, Precious Metal continues to experience significant gains. In the same way Quality, Service and Trust from our Precious Golden Clients Rare collections, unique designs and unmatched quality are our tradition. We spend half our time exploring new designs to understand our customers’ needs, while offering customized design options.
Unique Design and Craftsmanship
Vedme.com house more than 3000+ unique jewellery designs with excellent craftsmanship. All these designs are crafted to perfection with utmost care giving you the flexibility to customize the product's gold purity and colour or diamond clarity to suit your needs. More than all, we work on customer’s feedback and finally come out with outstanding product which delights them and makes them as our satisfied customer.
How we differ:
World’s Largest Solitaire Collection
100% Certified and Conflict Free Diamonds
Wide range of unique designs
BIS Hallmarked Jewellery
Safe and Secure Online Shopping
On-time delivery of products
Superior buying experience
Terms & Conditions
By using www.vedme.com you are agreeing to all the terms listed below.
*10 Gram free silver coin applicable only on Diamond, Gold & Gemstone Jewellery
Terms and Conditions – Gift Voucher – Birthday & Anniversary
Gift Voucher is applicable only on Diamond and Gemstone Jewellery
Gift Voucher is applicable only if your minimum cart value is Rs.4999/- & above
Voucher is valid till 1 month from the date of issue
Gift Voucher is redeemable only at vedme.com
Gift Voucher code is valid for one time use only.
Voucher codes must be entered at the checkout or cart page.
The validity of the Gift Voucher cannot be extended and new Voucher can’t be provided against the unused/expired voucher
Gift Voucher is not redeemable for cash nor is it valid towards any previously purchased products
Gift Voucher has to be redeemed in full, partial redemption is not allowed
Two Vouchers cannot be combined together to avail offer.
By placing the order in www.vedme.com, the customer is accepting all the terms and conditions specified
Vedme.com reserves the right at any time without prior notice to add, alter, modify, all or any of these terms and conditions.
You must be 18 years or above dear. We reserve to right to change or modify the terms and conditions at any time and will be updated on the website.
You must be at least 18 years of age to use this website. By using this website and by agreeing to the terms and conditions herein, you warrant and represent that you are not less than 18 years of age. Persons who are incompetent to contract under the Indian Contract Act are also not eligible to use the website. These Terms and Conditions govern your use of, and any purchase from, the Vedme.com Site, and constitute a binding agreement between you and Vedme.com. Vedme.com reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications also. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.
Product Availability and Pricing
We reserve the right to accept or reject an offer in part or full. Availability of any product not in stock can be obtained by contacting us directly. We reserve the right to change the price of the product without notice. In case of any error (we try our best to have none), including prices of jewellery displayed may be due to system or typographical errors.
All products and jewellery displayed on the site amounts to invitation to offer. Where you make an order for purchase the same amounts to an offer and shall be subject to the terms and conditions herein. We reserve the right to either accept or reject such offer in part or full. Our acceptance of your offer shall accrue on the date of dispatch of the product from our store. All products ordered at the same time may not be dispatched at the same time. In such cases, that part of the order that has been dispatched will be considered as an offer that has been accepted. The other ordered products would deem to be separate offers giving us the right to accept or refuse such offer.
If you're interested in a piece of jewellery that is currently on back order, call us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.
Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honour inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change Without notice. Packaging of the product may vary from the packaging of the product displayed in the website. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact us at email@example.com We do not negotiate prices on our products and all our prices are final and payable in full. All the prices listed are exclusive of service charges and taxes. You agree to pay this additional cost of service charges and taxes.
All Prices quoted in the website are in Indian Rupees (INR), and payment can only be accepted in Indian Rupees. In case of international credit and debit cards being used to transact, the transaction amount will be converted to INR as on that date before the payment is accepted. Currency conversion charges may apply based on your credit card policy
Every product is certified and will be shipped along with the ordered product. In case of the same being returned kindly attach the diamond grading report along.
When you order a loose diamond, we ship it to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are detailed documents created by diamond grading experts at highly-respected diamond laboratories -making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond. If you do not include the diamond grading report with your return, you will be charged a replacement fee of Rs.250
We do not entertain comparison purchasing
To keep our prices low, we do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder In order to discourage comparison pricing, we have a detailed return policy which can be accessed on our website. To confirm the quality of a jewellery item, please contact us at firstname.lastname@example.org, and we would be happy to help you make your choice.
Information on our Site
We make every attempt to ensure the online catalogue is accurate and complete. The size of the actual diamond may differ from the one in photographs.
At Vedme.com, we make every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, colour and size may vary slightly.
Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. In compliance with industry standards, Vedme.com states that carat total weight in all purchases may vary 0.05 carats from stated weight. For diamond jewellery set with multiple diamonds, we provide the minimum total carat weight for the piece. Colour and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.
Policy on Ethical Sourcing
We obtain diamonds through the largest and most respected suppliers who adhere to standards set by Kimberley Process.
At Vedme.com, we only purchase diamonds through the largest and most respected suppliers who, like us, proudly adhere to and guarantee the enforcement of the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict.
Everything on the site are our proprietary property or our licensor's or users and are protected.
The Site and all content and other materials, including, without limitation, the Vedme.com logo, and all designs, text, graphics, pictures, selection, coordination, 'look and feel', information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Vedme.com or its licensor's or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Vedme.com owns the copyright to all the contents of this website, including images. You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the site without the written consent from us. You shall not use the site in any way that will damage it or interrupt its provision. You shall not use the site to transmit or post any computer viruses. We cannot guarantee that the site is free from computer viruses, and you should take your own necessary precautions in this respect. We will try to make sure that the site is always available. However, this is not always possible, and we are not liable if the site is unavailable due to some technical snag.
Our trademarks and designs may not be copied or reproduced without prior permissions.
Vedme.com, the Vedme.com logos, and any other product or service name or slogan contained in our Site are trademarks of Vedme.com and its suppliers or licensor's, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Vedme.com or the applicable trademark holder as the case maybe. You may not use any meta-tags or any other "hidden text" utilizing "Vedme.com" or any other name, trademark or product or service name of Vedme.com without our prior written permission. All other trademarks, registered trademarks, product names and Vedme.com names or logos mentioned in our Site are the property of their respective owners.
Use of the Site
You are granted personal, limited & non-sub licensable license to access and use the site. Any use of our site or its contents without prior permission is prohibited.
You are granted a personal, limited, non-sub licensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include: (a) any resale or commercial use of our Site or the Site Materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any port ion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site Materials other than for its intended purpose. Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Vedme.com, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes and Vedme.com shall be entitled to exercise all legal remedies including but not restricted to obtaining an injunction, require payment of damages etc.. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license by Vedme.com to you relating to the intellectual property rights, whether by estoppal, implication, or otherwise.
Policy against Infringer's
We reserve the right to bar anyone who we deem to be repeat infringer's.
In order to ensure website integrity and overall consumer experience, and within the context of relevant applicable laws, Vedme.com has adopted a policy of terminating and barring, in appropriate circumstances and at Vedme.com's sole discretion, site users or account holders who are deemed to be repeat infringer's. Vedme.com may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
Third Party Content
We do not monitor or have control over any third party content or sites.
Vedme.com may provide links to Web pages and content of third parties ('Third Party Content') as a service to those interested in this information. Vedme.com does not monitor or have any control over any Third Party Content or third party Sites. Vedme.com does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Vedme.com does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.
Advertisements and Promotions
We may run advertisement & promotions from third parties on our site.Vedme.com may run advertisements and promotions from third parties on our Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Vedme.com, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. Vedme.com is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-Vedme.com advertisers on our Site.
Any materials creative or otherwise, regarding this site are non-confidential and shall become the property of Vedme.com.
You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this site, Vedme.com, or our products or services that are provided by you to Vedme.com are non-confidential and shall become the sole property of Vedme.com. Vedme.com will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgement or compensation to you. You grant Vedme.com and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.
Product Reviews and User Content
We have interactive areas where customer opinions and messages are displayed, you are solely responsible for your use of such interactive areas.
Our Site includes a product review feature, and includes or may include in the future discussion forums, user generated content, or other areas or services in which you or third parties create, post, or store any content, messages, materials or other items on our Site ('Interactive Areas'). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our Site any of the following:
1. Any message, data, information, text, music, sound, photos, video, graphics, code or other material ('User Content') that is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
2. User Content that would constitute, encourage or provide instructions for a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international laws;
3. User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User Content;
4. User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
5. Unsolicited promotions, political campaigning, advertising or solicitations;
6. Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
7. Viruses, corrupted data or other harmful, disruptive or destructive files; and
8. User Content that, in the sole judgement of Vedme.com, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or our Site, or which may expose Vedme.com or its users to any harm or liability of any type.
If you post User Content to our Site, unless we indicate otherwise, you grant Vedme.com and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. You grant Vedme.com and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose.
You agree to defend, indemnify and hold harmless Vedme.com, its parent organization, its independent contractors, affiliates, subsidiaries, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against Vedme.com and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.
Disclaimer of Warranty
The contents, products & services provided are on an “as is” basis without warranties unless specified.
Except as expressly provided to the contrary in a writing by Vedme.com, this site, the content contained therein and the products and services provided on or in connection therewith (the "products and services") are provided on an "as is" basis without warranties of any kind, either express or implied. Vedme.com disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials in our site. Vedme.com does not represent or warrant that materials in our site or the services are accurate, complete, reliable, current or error-free. Vedme.com does not represent or warrant that our site or its servers are free of viruses or other harmful components
Limitation of Liability
We are not responsible for any theft, destruction or unauthorised access to our records Programs & services.
In no event shall Vedme.com, its directors, members, employees or agents be liable for any direct, special, indirect, or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whet her in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of our site, the products and services, or the content contained in or accessed through our site, including without limitation any damages caused by or resulting from reliance by user on any information obtained from Vedme.com, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorized access to Vedme.com's records, programs or services.
Applicable Law and Venue
The Terms and Conditions are governed by Indian Laws.
These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of India, applicable to agreements made and to be entirely performed within India .You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the courts located in Chennai, India and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.
Modification and Notice
We hold the right to modify the terms and conditions.
You agree that Vedme.com may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.
Force Majeure clause applicable.
Vedme.com is not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where t he same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactment's of any kind, import or export regulations, exchange control regulations or accident or non-availability delay in transport.
Termination & Severability
We reserve right to block or prevent your access or use of the site.
Notwithstanding any of these Terms and Conditions, Vedme.com reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent in future your access to and use of the Site. Vedme.com shall not be obliged to assign any reason for such denial of access. If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any of the remaining provisions.
Questions & Contact Information
Be free to contact us for any clarification with regard to the terms and conditions.
If you have any questions, please do not hesitate to contact our customer support at email@example.com. When you click on this button, you will be redirected to our secure payment gateway page, outside of vedme.com. Once your transaction is successfully completed, you will be redirected to the vedme.com website. At any point in time, if you incur any issues with your transaction, please do not worry or panic. Please call our customer support number 080-84267346 or email firstname.lastname@example.org and we will respond to you within 1 working day. If there are any genuine transaction failures, any amount that may have been debited from your account will be reversed. Please check with your bank or credit card service provider also for transaction updates.